Alazanskaya Dolina

I ordered a latte, they brought a drink that didn’t look like a latte, in a glass glass intended for milkshakes (milkshake). The coffee was very bitter, it was impossible to drink, I asked the waiter to change the drink, to which they answered: well, not everyone always likes everything, everyone has different tastes, but other people drink it fine. They refused to replace my drink, although in other establishments the waiters immediately offer an alternative and do not see a problem replacing the dish/drink if the establishment is bad. The coffee is really, very bitter, a huge request to the owners of the establishment to check the coffee machine and their staff! I was left with a terrible aftertaste from such service. We had gone to this establishment many times before, but now the desire has disappeared, the quality of service has dropped greatly.

I ordered it at home. The order included tartlets with red caviar, but this is not real caviar, but its imitation! I called the restaurant and reported this, they called a woman “manager” to the phone, who began to argue and try to prove over the phone that she was buying herself at the Dorogomilovsky market, instead of offering a solution to the problem. She asked for my number and said she would call me back as she was busy soon. The call never came! The rest of the food made my stomach churn for an hour and a half until I took the pill! In general, they are not customer-oriented, it’s not clear what’s wrong with the quality of food. I do not recommend this establishment!

I placed an order with delivery for friends from Abkhazia! It was a shame! Pkhali didn’t pkhali, satsivi practically without spices, without salt, lobio is more or less for everyone, ajapsandali is worthy of a snack bar. Nearby at the Mimino cafe everything is much better and cheaper. And pkhali, either someone didn’t eat it a week ago, or someone chewed the spinach and spat it out - both the taste and the appearance do not inspire appetite.